5 star cleaning. Friendly, reliable and trustworthy staff. Quality takes time
We must be notified forty eight hours (48) before arrival of cancellation. Should you cancel later than forty eight hours (48 hrs.) fifty percent (50%) of the cost will be forfeited. If you cancel when the cleaner arrives or if no one is available when the cleaner arrives one hundred percent (100%) of the deposit will be forfeited. Changing the arrival time must be done twenty four (24) before the cleaner arrives. If you choose to change the arrival time later than 24 hours a twenty five (25%) fee may be charged. If you are not satisfied with the cleaning, complaint must be made within twenty four (24) hours of cleaning. The same cleaner will return with or without manager to address areas of dispute.
If you decide to cancel your cleaning package for any reason, clients with of bi-weekly cleaning packages must give at least 1 week notice before the last session. This will give us time to clear you off the schedule and fill the dates. Please note that failure to notify us you will be charge for one cleaning session. Please allow at least 2 weeks for your deposit to be return to your account.
We have a policy against cleaning or washing walls. We do not wash walls unless ask. In any case you insist of asking us to do it and the paint fade or strip we will not be liable and responsible for any damages. Purchasing this package you will agree that any damage such as paint stripping or color changes from washing walls will not be the responsibility of the company and thereof.
Similarly for extremely dirty wooden floors. If the floors are extremely dirty and need washing to be clean. You have the option of not getting the floors completely clean. If you insist of us washing the floors for it to be completely cleaned and it becomes discolored or warped, we will not be responsible for the damages. These are extremely rare cases but we reserve the right if necessary.
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You agree that you will assert any Claim arising out of your use of any Eco-Friendly Green Cleaning Site or the purchase of any Service from this Site within one (1) year after the Claim arises, or such Claim will be barred.
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Eco-friendly Green Cleaning